Refund Policy

All purchases made on Bunny Live (coins, gifts, subscriptions, premium features) are digital goods and are generally non-refundable once processed.

Eligible Refund Cases

• Duplicate transactions
• Technical errors
• Unauthorized transactions
• Payment deducted but goods not received

Non-Eligible Cases

• Change of mind
• Used digital items
• Account bans due to violations
• Gifts sent to other users
• Subscription already used

Refund Request

Submit refund request within 48 hours to support@bunnylive.in with:

• Transaction ID
• User ID
• Payment method
• Reason

Processing Time

Refunds may take 5–10 business days.